things were tough for the past few weeks. pressured and confused. i was really experiencing an emotional mallday to the point where I was not being myself at all. I don't know what i was going to do and I feel like I was already in a wrong drection. The path that I was taking was totally wrong.
My mallady affected my performance at work. My stats went down. And i was really frustrated and i got really depressed that I don't know how to get over with it. I thought I was this optimistic. What I thought was wrong. It started when I failed one of my stats at work. I did not really fail actually. My rating was just so low. I feel like I am the most dumb person in the world. And here I am, affected of what I got. I got so depressed, It affected negatively how i handle my calls. My AHT went up. Another failure. It add-On to my depression. So it came to my mind that this knd of job is really not for me. Confusion took place. My mind was really tangled a lot of things. Should I pursue this kind of job?
Well, at first I did not care. But when the following months came, I have noticed the trending of my stats. From a top agent to a sO-so one. I was at the number 1 spot last January, fifth for February, and for March, I was juts on the 21st spot. So do you think that would give you a good impression?. God I am just so blessed I have my TeamLead. Her name is Maraiah. We had our pep session lst monday. Every week we have this one-on-one session wth our teamleads. With that session you get to have the chance of blurting what you have in mind. And yeah, she showed me my stats. And of course as a TL, she was really concerned of what was really going on with me. I told her how I feel. I was tired. I m not really happy of what I am doing. I love the people, it's just the work that I have. I wasnt happy because I got depressed of the failures that i got for the past month. I told her that I don't know how to get over with things that I am depressed of. I'd wanted to cry. I just can't. She had counted all the srengths that I have that I didn't know of. I was surprised when she enumerated all my strengths. Where is my motivation? that was the question that really hit hard on my head. The strengths that you have are useless if you are not motivated. It made me wonder and realized something as well. My family flashed into my head. Maraiah said that I need to count my blessings as well. I need not to dwell on things that can make me sad. It works as a motivation as well.
So when I went to bed yesterday, I cried. Maraiah was right. I am just so lucky I have this job. Though I have the license to teach, atleast fo now the job that I have right now is giving me more than what I've wanted. Not all people has this kind of job.And with the kind of life we're living at, it's hard to find a job like this. I can still use my talent and my license with this kind of job. it opened my mind. I'v really learned a lot from her. Thanks to her.
So, moving forward, I know this may take a while, I know I can make it. With the almighty above, I know I can make it. I just need to count my blessings and be happy of what I have. I was just given a poke in the head! and I deserve it!. :p
No comments:
Post a Comment